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 RING US BACK!!!

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ChrisKnottIns
Chris Knott Insurance


Number of posts : 172
Age : 33
Location : Hastings, East Sussex
Drives:. : a hard bargain!
Registration date : 2008-05-06

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cruisers:

PostSubject: RING US BACK!!!   Mon Jul 06, 2009 3:49 pm

One issue that has arisen is that a very small minority of people are saying we haven't called them back. Small minority or not, we want to speak to everyone who rings us.
I can assure you we call everyone back without fail!

The reasons we don't manage to speak to people is because either they have gone out, the wrong number has been taken down or, as has been said quite often recently, people don't answer numbers they don't know!

Our stats show that we only manage to contact 2 out of 10 people on average! Itís frustrating for us as well!

I would therefore ask that if for any reason you have had to leave your number that you PLEASE RING US BACK WITHIN 2 HOURS MAXIMUM IF YOU HAVEN'T HEARD ANYTHING, or otherwise, please leave alternative numbers. (Mondays & Fridays are our most busiest however!).

(I covered for a colleague recently and was given a list of 4 people to ring back for a quote. None responded so, of the 4, I left messages on 2 answer phones, whilst 1 phone just rang & rang & the other was engaged consistently for hours. I checked a week later and at least 3 had not rung us back - I didn't have enough details to check the fourth).
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Supra_dan
PIH SIG MAKER


Number of posts : 999
Age : 33
Location : St Austell
Drives:. : Toyota Supra
Registration date : 2008-05-11

Character sheet
cruisers: Legend

PostSubject: Re: RING US BACK!!!   Tue Jul 07, 2009 5:13 pm

Just off topic slightlight but you might want to sort out that URL in your signature!

It should be http://www.chrisknott.co.uk
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ChrisKnottIns
Chris Knott Insurance


Number of posts : 172
Age : 33
Location : Hastings, East Sussex
Drives:. : a hard bargain!
Registration date : 2008-05-06

Character sheet
cruisers:

PostSubject: Re: RING US BACK!!!   Tue Jul 07, 2009 11:31 pm

Thanks Dan!
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PostSubject: Re: RING US BACK!!!   Today at 3:24 pm

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RING US BACK!!!
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